Privacy policy

Data protection declaration


Unless stated otherwise below, the provision of your personal data is neither 
legally nor contractually obligatory, nor required for conclusion of a contract. 
You are not obliged to provide your data. Not providing it will have no consequences.
This only applies as long as the processing procedures below do not state otherwise.
"Personal data" is any information relating to an identified or identifiable natural person.



Server log files 
You can use our websites without submitting personal data.  
Every time our website is accessed, user data is transferred to us or our web hosts/IT
service providers by your internet browser and stored in server log files. This stored
data includes for example the name of the site called up, date and time of the request,
the IP address, amount of data transferred and the provider making the request. The
processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate 
interests in ensuring the smooth operation of our website as well as improving our
services.

Contact

Responsible person


Contact us at any time. The contact details of the person responsible for data 
processing can be found in our legal notice.


Proactive contact of the customer by e-mail 

If you make contact with us proactively via email, we shall collect your personal 
data (name, email address, message text) only to the extent provided by you. The
 purpose of the data processing is to handle and respond to your contact request. 
If the initial contact serves to implement pre-contractual measures (e.g. consultation
 in the case of purchase interest, order creation) or concerns an agreement already 
concluded between you and us, this data processing takes place on the basis of 
Article 6(1)(b) GDPR. 
If the initial contact occurs for other reasons, this data processing takes place on the
 basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in
 handling and responding to your request. In this case, on grounds relating to your
 particular situation, you have the right to object at any time to this processing of 
personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR. 
We will only use your email address to process your request. Your data will 
subsequently be deleted in compliance with statutory retention periods, unless you
 have agreed to further processing and use.

Collection and processing when using the contact form  

When you use the contact form we will only collect your personal data (name, 
email address, message text) in the scope provided by you. The data processing 
is for the purpose of making contact. By submitting your message you agree to the 
processing of your transmitted data. Processing will be carried out on the basis of
 art. 6 (1) lit. a GDPR with your consent.You can withdraw your consent at any 
time by contacting us without affecting the legality of the processing carried out with
 your consent up to the withdrawal. We will only use your email address to process 
your request. Finally your data will be deleted, unless you have agreed to further
 processing and use.


Customer account      Orders      


Customer account 
When you open a customer account, we will collect your personal data in the scope
 given there. The data processing is for the purpose of improving your shopping
 experience and simplifying order processing. The processing will be carried out 
on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your 
consent at any time by contacting us without affecting the legality of the processing
 carried out with your consent up to the withdrawal. Your customer account will then
 be deleted.


Collection, processing, and transfer of personal data in orders 
When you submit an order we only collect and use your personal data insofar as 
this is necessary for the fulfilment and handling of your order as well as processing
 of your queries. The provision of data is necessary for conclusion of a contract. 
Failure to provide it will prevent the conclusion of any contract. The processing will
 occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a 
contract with you.  
Your data is transferred here for example to the shipping companies and dropshipping
 providers, payment service providers, service providers for handling the order and IT 
service providers that you have selected. We will comply strictly with legal requirements
 in every case. The scope of data transmission is restricted to a minimum.

Contact      


Shipping companies       Merchandise management      


Forwarding of your email address to shipping companies for information on shipping
 status 
We forward your email address to the shipping company in the course of con tractual
 processing, if you have explicitly agreed to this in the order process. The forwarding is 
for the purpose of informing you by email on the shipping status of your order. The 
processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. 
You can withdraw your consent at any time by contacting us or the transport company 
without affecting the legality of the processing carried out with your consent up to the
 withdrawal.

Use of an external merchandise management system 

We use a merchandise management system in the course of order processing for 
the purposes of contractual processing. For this purpose your personal data as 
collected
 in the course of the order will be sent to Pickware GmbH, Goebelstr. 21, 64293 
Darmstadt


Payment service providers      

Use of PayPal

All PayPal transaction are covered by the PayPal Data Privacy Statement. You can
found this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en
Cookies Our website uses cookies. Cookies are small text files which are saved in a user's internet
browser
or by the user's internet browser on their computer system. When a user calls up a website, a cookie
may be
saved on the user's operating system. This cookie contains a characteristic character string which
allows the browser to be clearly identified when the website is called up again. Cookies will be
stored on your computer. You therefore have full control over the use of cookies. By choosing
corresponding technical settings in your internet browser, you can be notified before the setting
of cookies and you can decide whether to accept this setting in each individual case as well as
prevent the storage of cookies and transmission of the data they contain. Cookies which have
already been saved may be deleted at any time. We would, however, like to point out that this
may prevent you from making full use of all the functions of this website. Using the links below,
you can find out how to manage cookies (or deactivate them, among other things) in major
browsers:
 
technically necessary cookies
Insofar as no other information is given in the data protection declaration below we use only
these technically necessary cookies cookies to make our offering more user-friendly, effective
and secure. Cookies also allow our systems to recognise your browser after a page change
and to offer you services. Some functions of our website cannot be offered without the use of
cookies. These services require the browser to be recognised again after a page change.
Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified
interest in ensuring the optimal functionality of the website as well as a user-friendly and
effective design of our range of services. You have the right to veto this processing of your
personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.
 
Rights of persons affected and storage duration Duration of storage
After contractual processing has been completed, the data is initially stored for the duration
of the warranty period, then in accordance with the retention periods prescribed by law,
especially tax and commercial law, and then deleted after the period has elapsed, unless
you have agreed to further processing and use.
 
Rights of the affected person
If the legal
requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR:
Right to information, correction, deletion, restriction of processing, data portability. You also have a
right of objection against processing based on art. 6 (1) GDPR, and to processing for the
purposes of direct marketing, according to art. 21 (1) GDPR.
 
Right to complain to the regulatory authority
You have the right to complain to the regulatory
authority according to art. 77 GDPR if you believe that your data is not being processed legally.
 
Right to object
If the data processing outlined here is based on our legitimate interests in
accordance with Article 6(1)f) GDPR, you have the right for reasons arising from your particular
situation to object at any time to the processing of your data with future effect. If the objection is
successful, we will no longer process the personal data, unless we can demonstrate compelling
legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the
processing is intended for the assertion, exercise or defence of legal claims. If personal data is
being processed for the purposes of direct advertising, you can object to this at any time by
notifying us. If the objection is successful, we will no longer process the personal data for the
purposes of direct advertising.
 
last update: 20.07.2020